Questionnaire and routing control
Question order, wording, branching and approved probes follow your instrument on every call. Test the interview before launch and review how unexpected answers are handled.
AI CATI SOFTWARE
CATI software,
with the interviewers built in.
Catilyst does what CATI software has always done — controls the script, the routing and the data — and adds AI voice interviewers to conduct the calls. A telephone survey no longer needs a call centre.
What a CATI system does, and how Catilyst does it
Computer-assisted telephone interviewing has always paired a script with an interviewer. Catilyst keeps the software’s control of the interview and puts an AI voice on the line.
Sample and quota management
Bring your contact list and sample groups. Set quotas before launch and screen respondents against full cells during the interview, not after fieldwork closes.
Calling windows and retries
Configure calling windows, retry rules and caller identification for each study, so dialling respects the market’s calling hours and your contact rules.
Live fieldwork monitoring
Follow completions, review emerging themes and see structured responses as interviews finish, while there is still time to act on what you see.
Structured data capture
Responses are captured as structured data during the call, with CSV export for R, SPSS, Stata or a spreadsheet. API and webhook access is scoped with you.
Multilingual fieldwork
Plan multilingual telephone studies from a shared workflow. Confirm languages and voices with the team, then review translated scripts in a pilot.
CATI system vs AI CATI
A traditional CATI system organises human interviewers. AI CATI keeps the questionnaire, the routing and the data where they were, and changes who makes the calls.
Traditional CATI systemWith Catilyst
Recruit, train and roster interviewersConfigure AI voice interviewers
Capacity set by seats and shiftsInterviews run in parallel
Monitor a sample of calls for qualityEvery call follows the same script
Compile results after fieldworkReview responses as calls finish
A separate team for each languageLanguages planned in one workflow
What is a CATI survey?What to look for
in a CATI system.
Whichever telephone survey software you evaluate, judge it by the record it produces as well as the features it lists.
- Questionnaire logic: branching, skip logic and quotas that hold on every call
- Sample management: imports, exclusions and a call outcome for every record
- Calling rules: windows by respondent time zone, retry rules and caller ID
- Data: structured export, with each answer traceable to the interview
- Methods record: field dates, dispositions and settings you can disclose
- Market rules: consent, disclosure and calling hours reviewed per study
CATI software FAQs
Something else on your mind? Talk to our team.
What is CATI software?
CATI software runs computer-assisted telephone interviews. It presents each question in order, applies routing and skip logic, manages the sample and call scheduling, and records answers as the interview proceeds. Traditionally a human interviewer reads the questions; with AI CATI software such as catilyst, an AI voice interviewer conducts the call.
What is the difference between a CATI system and AI CATI?
A conventional CATI system supports human interviewers working in a call centre. AI CATI keeps the software’s control of the questionnaire, routing and data, and replaces the staffed interviewing with AI voice interviewers that run interviews in parallel.
Can I use my existing questionnaire?
Yes. Your existing questionnaire is the starting point. The team works with you on question order, response options, branching, and any adjustments a spoken interview needs.
Do I still need interviewers?
Not to conduct the calls. Your team still owns the research design: the questionnaire, the sample, the approved probes and follow-ups, and the review of results.
How do I get the data out?
Structured responses are available as interviews finish, including CSV export for R, SPSS, Stata or a spreadsheet. API and webhook access can be scoped if you need an ongoing connection to your systems.
Is catilyst available now?
Yes. catilyst is live, and AI voice interviewers are fielding telephone studies for research teams now. Request a demo to discuss your questionnaire, sample, and a pilot.
Talk to us about your next study
Send us your questionnaire and target sample, and we’ll show you how the study would run.